Privacy Policy

Last Updated: 26/02/2025

1. Introduction Welcome to Willows Parks Estates Limited (“we,” “our,” “us”). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you visit our website https://willowsparksestates.co.uk (“Website”).

2. Who We Are

  • Registered Name: Willows Parks Estates Limited
  • Company Number: 15762908
  • Registered Office Address: 166 College Road, Harrow, Middlesex, United Kingdom, HA1 1RA
  • Head Office Address: Pilgrims Retreat, Hogbarn Lane, Maidstone, ME17 1NZ

For any privacy-related concerns, you can contact us at enquiries@willowsparksestates.co.uk.

3. What Data We Collect When you interact with our Website, we may collect the following personal data:

  • Full Name
  • Phone Number
  • Address

This information is collected when you submit a form to request information about the park or a callback.

4. How We Use Your Data We use the data we collect for the following purposes:

  • To provide information regarding our park homes.
  • To respond to your inquiries and requests.
  • To manage leads and follow up with potential customers.
  • To improve our website and marketing strategies.
  • To comply with any applicable legal requirements.

5. Data Sharing and Third-Party Services We do not sell or share your personal data with third parties for marketing purposes. However, we may use third-party services to enhance our Website and services, including:

  • Mailchimp (for managing leads and email communications)
  • Google Analytics (for tracking website usage and improving performance)
  • Bing Tools (for website analytics and search engine optimization)
  • OpenStreetMaps (for displaying location maps)
  • Google Fonts (for web typography)

These third-party providers may collect certain technical data about your visit, such as your IP address and browsing activity.

6. Data Storage and Security We take appropriate technical and organisational measures to protect your personal data from unauthorized access, loss, or misuse. Your data is stored securely and only accessed by authorized personnel.

7. Your Rights You have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of any inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data (subject to legal obligations).
  • Objection: Object to certain processing of your data.
  • Data Portability: Request transfer of your data to another service provider where applicable.

To exercise any of these rights, please contact us at enquiries@willowsparksestates.co.uk.

8. Cookies and Tracking Technologies Our Website may use cookies and similar tracking technologies to enhance user experience and analyze traffic. You can control or disable cookies through your browser settings.

9. Changes to This Privacy Policy We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review this policy periodically.

10. Contact Us If you have any questions about this Privacy Policy or how we handle your data, please contact us at enquiries@willowsparksestates.co.uk.